HELPLINE:
Unlimited toll free access to
LEGALCARE’s
helpline. All that a participant need do is call for assistance.
Should the participant have legal questions or would like to obtain legal
advise, he or she may speak with a “helpline” attorney over the telephone. Our
legal “helpline” allows the
caller to speak by phone with an
attorney to obtain legal advice, information and answers to questions on their
business, professional and/or
personal legal concerns or problems (excluding any issue pertaining to
their relationship with you).
There is no limit to the number
of times a participant may call and speak to a helpline attorney or the length
of time the caller may spend on the phone with the attorney.
To avoid conflicts of interest,
should the caller decide he or she needs to retain an attorney, the helpline
attorney may not undertake any legal work for the caller.
The caller will never be billed
for helpline services by LEGALCARE or the helpline attorney.
REFERRALS:
Should the caller need to retain
an attorney, we will refer the caller to an independent attorney who is near the
caller’s home or workplace. The referral attorney will provide a 30 minute free
initial consultation and thereafter a 25% discount from the referral attorney’s
normal rate.
LEGALCARE utilizes independent,
unaffiliated attorneys throughout the U.S. to serve as helpline attorneys and
referral attorneys.
When you are ready to utilize
these services, call 1(877)377-2273. This is the intake center where an
individual will take your information and route it to an attorney that can
handle your matter. You will then receive a call back from an attorney
within 24 hours.